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Home » Product List » Return Policy |
Exchange Policy
Product Exchange/Replace Policy for Distributors - Original invoice(s) required
Nefful will exchange unworn garments with all tags attached and unopened Nesse products in its original package within 30 days of invoice subject to the following conditions: A processing fee of $5.00 shall apply to the exchange of such products pursuant to this policy. There is no processing fee for the exchange of items if they were defective, incorrectly sent, damaged in transit or of substandard quality. Nefful will also exchange products for free of charge if purchasers exchange for the same garment products in different colors and/or sizes, or exchange Nesse products for another Nesse product. Under any circumstances, there will be no exchange for any promotional or discontinued items. Nefful will replace unopened Newell products within 14 days from the invoice date only if the products were damaged in shipment, were incorrectly sent, or are of substandard quality. Returned Newell products will be replaced with the same item(s). All exchanges are allowed only if you are exchanging for an item or items of equal or greater value. Products will not be allowed for exchange if it has been used (i.e., tried on, worn, washed, discolored or damaged). Products will also not be allowed for exchange if the packaging or the instructions are missing or damaged.
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Buyback Policy
Buyback Policy - All buyback will require resignation of Distributorship. Original invoice(s) required.
Nefful will buyback unworn, resalable, and restockable merchandise with all tags attached in its original package. Nefful will refund distributor of a Distributor Kit one-hundred-percent (100%) for a period of seventy-two (72) hours from the date of receipt of the kit. Refund will be issued upon return of the kit. After seventy-two (72) hours from the date of receipt of the kit, no refund will be issued.
Nefful will buy back from distributor with the following conditions: a) Limited quantity merchandise ninety-percent (90%) for a period of 3 months; b) Newell products ninety-percent (90%) within 7 days; c) Nesse and Nature's Clean products ninety-percent (90%) for a period of 3 months; d) all other products ninety-percent (90%) for a period of 12 months, from the date of receipt of the product, less actual shipping charges and applicable bonus and commission earned. Please allow 14 days for us to process your request.
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